Following the mail-sorting process, Grace Information & Records Management offers a variety of output formats and delivery options for both hard-copy and digital information, including TIFF, JPEG and, most commonly, PDF.

Our digital delivery options include:

  • Online image viewer
  • Virtual Private Network (VPN)
  • Encrypted email
  • Secure File Transfer Protocol (SFTP)
  • PIN-operated hard drive
  • USB
  • CD-ROM
  • DAT tape.

What happens to the hard-copy documents? These can be delivered directly to you, placed into storage or securely destroyed.

We strongly recommend that all hard-copy documents are delivered via full-time Grace drivers in company-owned vehicles to maintain a secure chain of custody; however, you may also nominate a courier of your choice and leave the booking and transport process management up to us.